My
business ethics are quite simply based upon honesty, integrity and
mutual respect. I always use the highest quality materials and
supplies, and I stand behind all of my work 100%. I will always do
my very best to resolve any issues you may have in the unlikely
event you are not completely satisfied.
The
best way to reach me is via email at
mac@littlepiecesofheaven.net
My
business is open and operated Monday thru Friday, and I do check
my emails regularly throughout those days.
I am always happy to hear from you! Likewise, I ship daily Monday thru Friday. All auctions paid for
in full will ship out within two business days (Monday thru
Friday) from date full payment is received by me. I will advise
shipping details/lead time on an individual basis for all custom
orders. I am closed on weekends (Saturdays and Sundays) and the
following holidays : New Year’s Day, President’s Day, Good Friday,
Memorial Day, The Fourth of July, Labor Day, Thanksgiving and the
following Friday, Christmas Eve and Christmas Day. I will always
advise in advance of any days that I plan to be closed for
vacation.
All
of my babies are always shipped ~ insured ~ via USPS
Priority Mail 2-3 days to protect both the buyer and myself in the
rare and unfortunate event of loss or damage during shipment. This
way, your baby can also be traced all the way to your door and
into your loving arms
Expedited delivery is also available upon buyer’s request, at an
additional charge. Please email me for a price quote.
I
do ship worldwide....... Please email me for a shipping quote if
outside the Continental U.S. PRIOR to bidding or ordering.
I will not be responsible for any shipping, customs and/or duty
charges etc.
I
prefer Paypal as method of
payment. I do accept money orders however, in which case your
order will be shipped only after I have received your payment in
the mail. Sorry, but I do not accept personal checks or
credit/debit card payments outside of Paypal.
I
must be contacted by winning bidder/buyer within 24 hours of
auction end with plans for payment, and All payments must be
received by me within 7 days after auction end. I do reserve the
right to re-list any orders not paid for within this specified
time period, unless we have mutually agreed upon another
arrangement of course . (With all due respect, all non-paying
winning bidders WILL be reported.)
For
all custom orders, I do require a 50% down payment, and 50%
balance payment is due upon completion, prior to shipping.
~
All sales are Final ~ as each baby is carefully inspected
and lovingly cradled and packaged by me, personally, prior to
shipping. I will only ship a baby of the highest quality and
craftsmanship possible; one that I would buy myself. Please read
my section on ~ The Process ~ as I am sure you will find it very
interesting as well as informative.
All
of my work is done in a pet friendly, smoke-free environment
My
Policy
